Multiple Locations

The Locations settings allow you to manage multiple business sites within your Fudli account. This feature is designed for restaurants, hospitality groups, or businesses operating across different areas that need to manage several ordering points under one system.

By setting up multiple locations, you can provide customers with the option to choose their nearest branch, ensuring accurate order routing, delivery zones and collection points.

Accessing Locations

1. Log in to your Admin Panel.
2. Navigate to: Settings > Locations.

Multi-Location Feature

• The multi-location feature must be enabled on your account before you can add additional sites.
• ⚠️ Important: Multi-location management is available only as an add-on feature.
  • Requires an additional subscription.
  • Billed monthly or annually per location.
• You can manage or upgrade your subscriptions at any time via the Customer Area.

Adding a New Location

1. From the Locations screen, click Add Location.
2. Complete the required details:
   • Location Name – A clear identifier for the branch (e.g., High Street, Manchester Central).
   • Address – Enter the full business address. This is used for order routing, customer collections, and courier directions.
   • URL – Provide the unique subdomain or web address assigned to this location (e.g., manchester.yourbrand.fudli.net).
3. Click Save to confirm and add the location.

Managing Multiple Locations

Once locations are added:

• Provides customers with a location selector on your ordering site.
• Assign couriers, delivery zones and schedules specific to each branch.
• Configure menus, promotions and settings independently per location for more control.

Best Practices

• Name locations clearly so customers can easily identify their nearest branch.
• Always double-check addresses and URLs to avoid order routing errors.
• Keep subscription details up to date in the Customer Area to ensure uninterrupted service for all sites.
• For consistent branding, use similar naming conventions across all locations.

Summary

The Locations feature gives multi-site businesses the ability to manage multiple branches within one system. By setting up each location with its own address and URL, you ensure accurate service for customers while maintaining operational flexibility.