Contact Details
The Contact Details section allows you to configure the key information that identifies your business across your online ordering system. These details are displayed to your customers, used for order confirmations, and appear on important documentation such as invoices and receipts.
To access these settings, log in to your Admin Panel and navigate to:
Settings > Contact Details
Business Name
Enter the official name of your business. This will be displayed across your ordering system and in all customer-facing communication.
Address
Add your full business address. The system will automatically locate this address on the map, ensuring:
- Accuracy for customer collections.
- Correct routing for delivery couriers.
⚠️ Important: Make sure the address is entered precisely, as this is used as the collection point for both customers and drivers.
Contact Numbers & Email
- You can add up to two telephone numbers.
- One primary email address can be added. These will be visible to customers for support or enquiries.
Company Details
Enter your registered company information. This will appear on:
- Customer invoices.
- Printed receipts.
✅ Tip: Ensure these details are accurate and kept up to date for correct accounting and legal compliance.
Social Networks
Connect your business’s social media accounts by entering your usernames. Once saved, the system will:
- Automatically display the relevant social media icons.
- Link customers directly to your official profiles.
Supported networks typically include Facebook, Instagram, Twitter (X) and others.
💡 Best Practice: Keep your social media links active and current to build trust and increase customer engagement.
Best Practices
- Always double-check your address details after entry, as they directly affect delivery and collection services.
- Use a dedicated business email for professionalism and consistent communication.
- Keep company details updated to ensure legal compliance on financial documents.
- Add social media accounts to strengthen your brand presence and encourage customer interaction.
Summary
The Contact Details section ensures your business is correctly identified, accessible, and compliant. By setting up your business name, address, company details, contact information, and social media links, you create a professional, trustworthy online presence that supports both your customers and your operational processes.