Delivery Options

Your Online Ordering System for Restaurants provides flexible delivery and checkout settings that allow you to tailor the customer experience while managing costs effectively. This section explains how to configure delivery zones, add optional fees and enable useful customer options such as cutlery, receipts and non-contact delivery.

Delivery Zones

Delivery zones let you define exactly where you deliver, ensuring orders only come from areas you serve. Each zone can have its own rules, including a minimum order amount and delivery fee. Customers outside of your defined zones will not be able to place an order.

Steps to Create a Delivery Zone:

  1. Navigate to Settings > Delivery Options.
  2. Select your preferred distance unit (Miles or Kilometers).
  3. Click on Add Zone.
  4. From the Choose Type tabs, select one of the following:
    • Radius – Automatically create a delivery zone based on distance from your location. Adjust the size by dragging the dots on the circle to expand or reduce the radius.
    • Draw Area – Manually draw a custom delivery zone directly on the map by clicking to create points and connecting them to outline your delivery area.
  5. Enter the following details:
    • Zone Name – e.g., “City Centre Delivery.”
    • Minimum Order Amount – The lowest order value required for delivery in this zone.
    • Delivery Fee – A flat fee applied to orders from this zone (optional).
  6. Click Save Zone, then save the page to confirm your changes.

Tip: You can create multiple zones with different rules to manage costs and encourage larger orders in more distant areas.

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